Trusted Companion Promise

Trusted Companion Promise

Our New Travelpro® Trusted Companion Promise gives you even more coverage for the life of your bag.

Rough baggage handlers? Damage from carousel traffic jams? Airline, cruise ship, or train company beatings? We’ve got you covered. Plus, with our new Trusted Companion Promise, we will even reimburse shipping costs when you send your bag to us for warranty repair or replacement.

Trusted Companion Promise - a worry free enhancement

Registering your product within 120 days of delivery date will help expedite your Trusted Companion Limited Warranty

This covers:

  • Shipping cost for any product that needs to be shipped to one of our repair facilities for warranty repair or replacement in the original country the item was purchased.
  • The cost of repair for damage caused by an airline or other common carrier in the original country the item was purchased.
  • The cost of repair for damage caused by an airline or other common carrier that negatively impacts the functional performance of the product. 

Duration by Collection:

  • Platinum® Elite Non-Luggage *Daybags - First year (1st year) of Limited Warranty Coverage *Daybags can be defined as:  Briefcases (Rolling and non-rolling), Backpacks, Women’s Totes, Handbags and Crossbodies
  • Crew™ Executive Choice™ 3 - First year (1st year) of Limited Warranty Coverage
  • Roundtrip® - First year (1st year) of Limited Warranty Coverage